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The first one of these I purchased I took to my hairdresser. She trimmed it up as I could not wear it out of the box--too much hair going too many different ways. Once my hairdresser fixed it, It looked lovely. A few months ago I ordered another as backup and took it to hairdresser. She found it difficult to do anything with it and said something was wrong with it--that it was not at all like the first one--she remembered styling it and I had worn it to the shop. It was thin in places and thick in others but nothing like the first. This has been my experience with R. Welch. I have bought a lot of her wigs but am done with them. Either they are seconds or there is no quality control. I should be able to buy two of the same thing and have them be almost identical--not a completely different animal.