Wigs Help Center

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FAQ's

Where do I begin?

Start with our Wig Buyers Guide

Questions About Wearable Hair

What are the differences between human hair and synthetic hair?

What should I keep in mind about heat-friendly synthetic hair?

What are the different types of wig cap construction?

How do I figure out my wig size?

How should I go about choosing color?

Are color swatches 100% accurate?

How do I put on a wig?

Are there tips for making my wigs appear more natural?

What wig choice is best for a sensitive scalp?

How should I care for my wig?

Should I own more than one wig?

Can I curl or straighten my wig?

Can I color my wig?

What is the best way to store a wig?

Can I swim or shower with my wig?

What are some ways to tackle thinning hair?

What are the different types of hairpiece & hair extension attachment methods?

Questions about Wigs.com & Policies

What are the benefits of creating an account with Wigs.com?

How can I place an order?

Is my wig covered by my insurance?

Can I be sure that online payments are safe and secure?

Do you offer free shipping?

Can I track my order online?

What happens if I change my mind after I order?

How fast can I expect a credit to be reflected on my credit card account?

Are shipments discreet?

How can I submit a product review?

How do I subscribe or unsubscribe from your e-mail list?

What are the wholesale opportunities?

Do you have a press or advertising contact?

Who should I contact with questions about employment opportunities?