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30% OFF SITEWIDE | Code: LOVEHAIR

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Wigs.com's Code of Ethics

Wigs.com Code of Ethics ensures all of our vendors commit to using ethical practices in the sourcing and manufacturing off products that are sold on our website. We want our customers to be safe in the knowledge that the products they buy are not only of the highest quality but also made ethically. 

1. ETHICAL

All Human Hair is sourced ethically and obtained and purchased with permission from the donor.

2. LABOR

Manufacturers do not use slave labor or workers obtained from human trafficking. 

3. QUALITY

All products are made from the highest quality materials and produced using safe methods that do not cause damage. 

Vendors who have committed to our code: Aderans (Rene of Paris, Noriko, Amore),  Envy, Estetica, Forever Young, Jon Renau, Wig Pro

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Wigs.com Shipping Protection

Guarantee your packages in the US by protecting them against loss, theft, or damage.

 

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Enhanced Protection from Life’s Challenges

  • Lost in transit
  • Stolen from doorstep
  • Damaged packages

What is Shipping Protection?

We want you to receive your piece in perfect condition, but sometimes things happen to packages while in transit that can't be controlled. If you’re a customer in the contiguous United States, you can add this layer of protection to make sure your package is covered if it happens to get lost, stolen, or damaged. To help mitigate these shipping issues, we provide enhanced protection to your order for a small fee at the time of checkout. This fee covers the following shipping issues:

  • LOST: Packages presumed to be lost by the carrier where the status is not ‘delivered’. Claims can be filed between 7 and 30 days from the date the order was shipped.
  • STOLEN: Packages marked ‘delivered’ yet not received are considered stolen. Claims can be filed between 5 and 15 days after the ‘delivery date’.
  • DAMAGED: A purchased product that is unusable due to damage incurred during shipping is considered damaged. Claims can be filed within 15 days of the delivery date.
Click here to learn more!