Where can I find my Order Number?
Your order number can be found in your Order History, on your Invoice you received with your items, or on your confirmation email.
What can I return?
We will gladly accept returns on all eligible products (altered packaging/product, worn, or damaged items are not eligible for return) postmarked back to us within 14 days from original ship date. See Return Product Eligibility for full details. As of September 1, 2019, you can now return your item(s) with NO fees (excluding return shipping cost).
When returning your item, you may choose from these options:
- Store Credit - Make your next purchase easy!
- Refund - Eligible returns will receive a refund to your payment method
When will I get my refund?
Refunds will be processed within 3 to 5 business days from receiving your return. Typically, financial institutions will process within 3 to 9 business days. Please note: your bank may have a delay in processing your credit back to your account.
Watch Returns Process Video: