We accept all major credit cards & PayPal*

All Credit Card charges will appear as Beauty&Hair for your privacy.  Packages will ship from Beauty & Hair.

For your convenience, we also accept cashier's checks and money orders. No personal checks, please.

*In order to comply with PayPal’s best practices standards, all orders placed using PayPal will be captured within 24-48 hours from the order placement.

Orders may only be modified within 2 business hours from being placed as long as your order’s status is not set to “shipped.” Wigs.com begins processing very quickly in order to ship as soon as possible.

If you would like to make any changes to your order or cancel your order within the 2 business hour time frame, please call our Client Care Representatives at 1-800-581-2001 or email at orders@wigs.com. Our business hours of 8:00am - 6:30pm (CST) from Monday - Friday (excluding holidays). 

If you find any item we carry at a lower price on a competitor's website, Wigs.com will match the competitor’s price.

• The competitor must be an authorized US internet retailer advertising the identical product online.
• The product must be advertised on the competitor’s website not by email or written price quote and must not include any discounts or coupons.
• Since wigs.com only sells unopened items, we will not match competitors’ bonus or free offers, special offers, rebates, clearance or closeout prices, or prices on used, damaged, returned, open box or display merchandise.
• Price matching cannot be combined with any other coupons or offers.
• Price matching can be completed by our Client Care Representatives before you purchase or within ten (10) days of your purchase.

To request a price match simply call our Client Care Representatives at 1-800-581-2001 or email hello@wigs.com during our business hours of 8:00am – 6:30pm (CST), Monday – Friday (excluding holidays).

Your satisfaction is our goal. We accept returns on all eligible products within 30 days from the date the order is shipped. Please see our Return Policy below for our eligible product standards. 

Visit www.wigs.com/returns to initiate your return online.

There are no return/restocking fees on orders returned for store credit or refund within 30 days of order received. We will gladly accept returns on all eligible products where the product or packaging has not been altered, worn, or damaged no later than 30 days of the original ship date. When using the pre-paid label to return your order, a return shipping charge starting of $10.95 will be deducted from the return amount.

To Return: Repackage your item(s) as received and ensure your item is sufficiently boxed and secure. Print the return shipping label that you received from the www.wigs.com/returns page. By using this return label, your return shipping charge will be deducted from your refund or store credit. When packaging, ensure the RMA number is visible on the outside of the box.  

Any other address used will put your item at risk for getting lost in the mail, sent to the wrong company, or delaying your refund.