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Add Shipping Protection
Protect your package i
We accept all major credit cards & PayPal*
All Credit Card charges will appear as Beauty&Hair for
your privacy. Packages will ship from Beauty & Hair.
For your convenience, we also accept cashier's checks and money
orders. No personal checks, please.
*In order to comply with PayPal’s best practices
standards, all orders placed using PayPal will be captured within 24-48 hours
from the order placement.
Orders may only be modified within 2 business hours from
being placed as long as your order’s status is not set to “shipped.” Wigs.com
begins processing very quickly in order to ship as soon as possible.
If you would like to make any changes to your order or
cancel your order within the 2 business hour time frame, please call our Client
Care Representatives at 1-800-581-2001 or email at email@example.com. Our
business hours of 8:00am - 6:30pm (CST) from Monday - Friday (excluding
If you find any item we carry at a lower price on a
competitor's website, Wigs.com will match the competitor’s price.
To request a price match simply call our Client Care
Representatives at 1-800-581-2001 or email firstname.lastname@example.org during our business
hours of 8:00am – 6:30pm (CST), Monday – Friday (excluding holidays).
Your satisfaction is our goal. We accept returns on all eligible products within 30 days from the date the order is shipped. Please see our Return Policy below for our eligible product standards.
Visit www.wigs.com/returns to
initiate your return online.
There are no return/restocking fees on orders returned for store credit or refund within 30 days of order received. We will gladly accept returns on all eligible products where the product or packaging has not been altered, worn, or damaged no later than 30 days of the original ship date. When using the pre-paid label to return your order, a return shipping charge starting of $10.95 will be deducted from the return amount.
To Return: Repackage your item(s) as received and ensure your item is sufficiently boxed
and secure. Print the return shipping label that you received from the www.wigs.com/returns page. By using
this return label, your return shipping charge will be deducted from your
refund or store credit. When packaging, ensure the RMA number is visible on the
outside of the box.
Any other address used will put your item at risk for getting lost in the mail, sent to the wrong company, or delaying your refund.
Guarantee your packages in the US by protecting them against loss, theft, or damage.
Enhanced Protection from Life’s Challenges
What is Shipping Protection?
We want you to receive your piece in perfect condition, but sometimes things happen to packages while in transit that can't be controlled. If you’re a customer in the contiguous United States, you can add this layer of protection to make sure your package is covered if it happens to get lost, stolen, or damaged. To help mitigate these shipping issues, we provide enhanced protection to your order for a small fee at the time of checkout. This fee covers the following shipping issues:
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