icon

30% OFF SITEWIDE | Code: LOVEHAIR

Join Us

FREE Shipping on orders $150+ @ Wigs.com

Free Shipping @ Wigs.com 

 

We appreciate our customers! As our thank you enjoy FREE Shipping*!

No Coupon Code Needed.

Shop Now! Human Hair Wigs | Lace Front Wigs | Synthetic Wigs

Thank you for shopping @ Wigs.com

 

*U.S. orders $150 or over only.

Back to blog

4 comments

Hi Donna,

We apologize for any confusion. Our records indicate you called on 3/27 to cancel the order, which is what we did.

We recommend contacting our representatives Monday – Friday, 8 am – 6:30 pm CT, if you need further assistance.

Sincerely,

The Wig Experts

The Wig Experts

I paid $45 for next day air. My order was placed three days ago and it is still unfulfilled. When can I expect to receive my order?

Donna Starr

Hi Ann,

We are sorry for the inconvenience of placing an order with free shipping. It is an option for orders over $150, and within the U.S. We would be happy to assist you if you call us at 1-800-581-2001 Monday – Friday 8 am – 6:30 pm CT.

We look forward to hearing from you!

The Wig Experts

Trying to order a 30 percent off wig and detangler for over 300.00. They are in my basket. It keeps adding over 10.00 shipping and I thought they was free??

Ann Sandoval

Leave a comment

Please note, comments need to be approved before they are published.

    1 out of ...
    ×
    Breastcancer.org was founded in 2000 by renowned breast oncologist Marisa C. Weiss, M.D. to help those affected by breast cancer make sense of complex medical information and empower them to make the best decisions throughout their medical and emotional journey.
    Support Breastcancer.org today with your donation – and help someone facing a breast cancer diagnosis to get the information and support they need to make the best decisions for their lives.
    ×

    Wigs.com Shipping Protection

    Guarantee your packages in the US by protecting them against loss, theft, or damage.

     

    shipping-protection-logo

    Enhanced Protection from Life’s Challenges

    • Lost in transit
    • Stolen from doorstep
    • Damaged packages

    What is Shipping Protection?

    We want you to receive your piece in perfect condition, but sometimes things happen to packages while in transit that can't be controlled. If you’re a customer in the contiguous United States, you can add this layer of protection to make sure your package is covered if it happens to get lost, stolen, or damaged. To help mitigate these shipping issues, we provide enhanced protection to your order for a small fee at the time of checkout. This fee covers the following shipping issues:

    • LOST: Packages presumed to be lost by the carrier where the status is not ‘delivered’. Claims can be filed between 7 and 30 days from the date the order was shipped.
    • STOLEN: Packages marked ‘delivered’ yet not received are considered stolen. Claims can be filed between 5 and 15 days after the ‘delivery date’.
    • DAMAGED: A purchased product that is unusable due to damage incurred during shipping is considered damaged. Claims can be filed within 15 days of the delivery date.
    Click here to learn more!