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New Return Policy - Effective September 1, 2019

No return fees

UPDATE: 26th March 2020

Starting from today, 26th March 2020 and until further notice, we are extending our return time frame and you'll have 45 days to return your product, unworn and in its original brand new condition. Read More.


To further improve the client experience, we introduced an updated Returns Policy to on September 1st.


What does this mean for you?

  • You have 14 days to return your item(s) to us with no return/restock fees. Eligible returns will receive a full refund, excluding return shipping.
    • Items must be shipped back to within 14 days from the original ship date.
    • Please note: Returns are accepted within 14 days from the date the order ships with no return/restocking fees. Any item returned after 14 days will be subject to a 20% fee (if deemed acceptable). When returning, the return shipping charge will be taken out of the store credit or refund.


We strive to provide the easiest and most convenient shopping experience. Welcome to the new!


The Experience

  • Hassle-free returns - 4 clicks & you're done!
  • No return/restocking fees - Receive more money back compared to other wig sites
  • Print your label from home - Saves you time


Watch the video for the new process and begin your return at


    — The Wig Experts

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